Política de envío
Shipments are made through our trusted partners. All shipments are made with a tracking code and will be sent by email once the orders are formalized and pass through our logistics department. If you have any questions, please contact email@example.com where our shipping and returns department will manage your incident as soon as possible.
In the event the assigned courier is not able to deliver a package and the client fails to collect the order at the indicated courier site after being notified with the details, the client must cover the re-shipment expenses. In the case of original artwork, every piece is insured according to its value, size and destination. These initial costs are paid by Ana Jarén. If the assigned courier is not able to deliver a package and the client fails to collect it at the indicated courier site, the client has to cover the re-shipment expenses, including the insurance costs.
If you want to read more information about exchanges or returns, please review our return policy.